SIG Combibloc - a vision for hmi in the industrial context

How might we translate technological innovations
into the industry, to improve communication between
devices, machines, and people?

SIG Combibloc - a vision for hmi in the industrial context

How might we translate technological innovations into the industry, to improve communication between devices, machines, and people?

SIG Combibloc - a vision for hmi in the industrial context

How might we translate technological innovations into the industry, to improve communication between devices, machines, and people?

How might we translate technological innovations into the industry to improve communication between devices, machines and people?

SIG Combibloc Vision

2013; Teamwork with Prof. Thomas Hofmann and SIG Combibloc

Introduction

SIG Combibloc is one of the world‘s leading solution providers for the food and beverage industry within the field of carton packs and filling technology.

With the support of SIG Combibloc, we have designed a vision for digital transformation.

Introduction

SIG Combibloc is one of the world‘s leading solution providers for the food and beverage industry within the field of carton packs and filling technology.

With the support of SIG Combibloc we have designed a vision for digital transformation.

Challenge

SIG Combibloc was faced with the challenge of digital change and was looking for a vision that would show a picture of their future machines.

We identified a complex service structure for the machines sold worldwide, long waiting times for error management and high training costs due to inconsistent workflows.

Challenge

SIG Combibloc was faced with the challenge of digital change and was looking for a vision that would show a picture of their future machines.

We identified a complex service structure for the machines sold worldwide, long waiting times for error management and high training costs due to inconsistent workflows.

Result

The project shows a vision with three approaches: Simplified communication across worldwide locations, fast error management, standardized cross-platform software. We decided to use augmented reality to support and guide the users through their workflows.

Result

The project shows a vision with three approaches: Simplified communication across worldwide locations, fast error management, standardized cross-platform software. We decided to use augmented reality to support and guide the users through their workflows.

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This interaction design project identifies future scenarios for SIG, to improve communication and problem-solving processes for worldwide connected machines.

This interaction design project identifies future scenarios for SIG, to improve communication and problem solving processes for world wide connected machines.

Concept

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Optimized communication between different locations, supported by augmented reality.

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Fast error management via on-site communication. The machine is connected to the mobile devices and to a service cloud.

Fast error management via on site communication. The machine is connected to the mobile devices and to a service cloud.

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Standardized monitoring systems help staff members to communicate through different shifts, tasks, and roles.

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In this vision, every user has his own mobile device and personal access rights. Their mobile devices are connected and managed via cloud. This simplifies shift changes and error communication in the industrial production environment.

How can we design a clear and consistent communication for all participants in the company?

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How can we convey the complexity of industrial systems and processes in a simpler way?

How can we use technology to act faster and more precisely in case of an error?

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Via augmented reality the operator gets help via a technical service center for every individual error situation.

He gets qualified advises by a technician. The AR glasses show how to fix an error. He does not loose time by calling and waiting for a technician, who may need many hours to arrive at the location.

Design Process

Design Process

User Research; Workflow Analysis; Trend Research; Scenario

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Workflow analysis hardware

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Workflow analysis software

More work